Returns & Exchanges
At N V L T Y, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange any unworn items within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure the return is accepted by our inspection team.
Ship the Items
Print your generated return label and drop off the package at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse receives and verifies the condition of your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing